IGNOU MCS-015 Study Material
| MCS – 015 Communication Skills (I SEM) | |
| Block-1 Skills Needed at the Work Place-I | |
| Unit-01 | The Process Of Communication |
| Unit-02 | Telephone Techniques |
| Unit-03 | Job Applications And Interviews |
| Unit-04 | Group Discussions |
| Unit-05 | Managing Organisational Structure |
| Unit-06 | Meetings |
| Unit-07 | Taking Notes & Preparing Minutes |
| Unit-08 | Presentation Skills-I |
| Unit-09 | Presentation Skills-Ii |
| Unit-10 | Negotiation Skills |
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