IGNOU MCS-015 Study Material

MCS – 015 Communication Skills (I SEM)
Block-1 Skills Needed at the Work Place-I
Unit-01 The Process Of Communication
Unit-02 Telephone Techniques
Unit-03 Job Applications And Interviews
Unit-04 Group Discussions
Unit-05 Managing Organisational Structure
Unit-06 Meetings
Unit-07 Taking Notes & Preparing Minutes
Unit-08 Presentation Skills-I
Unit-09 Presentation Skills-Ii
Unit-10 Negotiation Skills

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